Activation & license help

Activation trouble is normal after a Windows update, a hardware change or a transfer to a new PC — we help you get your software working again, free for customers.

What we cover

• Activation and licensing help for everything we sold you
• Version compatibility checks (e.g. moving up from CYPE 2026 to 2027.a)
• Dongle and license-transfer guidance
• Email follow-up from the same technical desk

How to get help

Send the contact form with:

1. The software and version you bought from us
2. The type of problem (activation issue, license transfer, version compatibility, dongle support)
3. A short description of what happens

We reply with the fix or the next steps, usually within hours.

> Bought elsewhere? We can still look at it — mention it in your message.